Originally Posted by MilliesMom

Pete, we've used this TA (here in AZ) now for 5 cruises. She's has done a lot for us with bookings etc.. Part of the problems have arisen because we were Carnival Vacation Club members (no longer offered) so altho we booked thru our TA, it ended up with the Vacation Club who never told us of any discounts etc. The hard part was dealing with "points" not dollars. We are cruising RCCL this fall and booked thru our local agent ... I have found that I have to watch the rates, discounts and call. She has never called us to let us know about them UNLESS she was getting ready to book a cruise for us.

We were on the Spirit Lifters (We've Got Spirit) cruise in November and participated here on this message board for the first time because of it. I saw how hard Reggie (Reggierail) worked to get discounts for his customers and to stay on top of what is happening with the cruiselines. (As a result, we have booked a cruise with Reggie for next year and have him working on another one for us too).

The message board here has shown how valuable a good TA is to the customer and that it can really mean some great savings in the long run. We want the best for our money spent and finding the right TA sure can make the difference.