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Old 06-19-2009, 08:44 PM Lanky Lad is offline     #11 (permalink)
This is not good news

Update: June 19, 2009 -- 12:00 pm PDT

Following the engine room fire that occurred yesterday, June 18, we have spent the day thoroughly reviewing the condition of the engines and assessing the damage. Unfortunately, the impact is more extensive than originally thought and the ship must be moved to a shipyard to complete the necessary repairs.
We regret that the remainder of the current cruise, and the following cruise departing June 25, must be cancelled. We understand that this is a disappointing development, and we sincerely apologize to our passengers for the disruption to their vacation.
We will be providing the affected passengers on both voyages a full refund of their fare, plus a future cruise credit equal to 25% of the cruise fare paid for these sailings. We are currently securing flights home for all passengers currently onboard Royal Princess, and they will be returning home over the weekend. Passengers' homeward flights, transfers and associated hotel accommodations will be at Princess' expense. We deeply appreciate our passengers' patience and understanding during what is an unfortunate development.

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Old 06-19-2009, 08:46 PM Char is offline     #12 (permalink)
That's not good news, Stephen!

I'm glad Princess is taking care of those who cannot continue their voyage.

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Old 06-19-2009, 08:49 PM Lanky Lad is offline     #13 (permalink)
I just hope they can get it fixed in tme for the cruise after next.

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Old 06-20-2009, 12:14 AM houch is offline     #14 (permalink)
I just finished reading all about this on CC as I have a roll call there for Nov Holy Land cruise on this ship. I wonder if they ever have a situation when they can't fix it?
Sure glad no one was hurt and I read that the person with chest pains was from an underlying condition and he was doing better.

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Old 06-20-2009, 03:17 AM cruisin' chick is online now     #15 (permalink)
Hopefully the repairs will go smoothly and quickly. Glad to hear that the one injured person is doing better.

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Old 06-20-2009, 04:24 AM MD11F is offline     #16 (permalink)
I'm following Princess on Twitter with this incident. Stephen has updated you all so there's nothing new to post.300 hotel rooms and 24 motorcoaches in Cairo have been secured for passengers. They are doing a great job with the compensation and assistance to their guests. How 'bout frubals for Princess?

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Old 06-20-2009, 09:30 AM canarymoon is offline     #17 (permalink)
Yes, it does sound like they are doing a great job of handling a logisstically tough situation. Frubals, for sure!

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Old 06-20-2009, 09:40 AM canarymoon is offline     #18 (permalink)
Thank you for keeping us current on ths, LL!

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Old 06-20-2009, 10:41 AM reggierail is offline     #19 (permalink)
Thanks Ken for following this unfortunate situation.
Is there any word about how the passengers are viewing
the compensation package?

Reggie

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Old 06-20-2009, 05:54 PM nealberk is online now     #20 (permalink)
How many days were they in to their cruise? Just curious.

Meanwhile frubals for Princess for doing an excellent job on this matter.

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