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Thread: NCL: New Online Check-in

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    Almighty Cruiser canarymoon's Avatar
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    NCL: New Online Check-in

    Norwegian Cruise Line Introduces Online Check-In
    "My NCL" portal streamlines pre-cruise check-in process for travel partners and cruisers




    Miami - Jan 19, 2009 --- As part of its continuing commitment to Partnership 2.0, a company-wide initiative to strengthen its relationship with travel partners, Norwegian Cruise Line (NCL) has launched online check-in via its new "My NCL" portal. This online gateway enables both travel partners and guests to update and track pre-cruise activity through a quick three step process.

    "By checking in online with My NCL,'" guests will speed up the boarding process allowing them to start enjoying their Freestyle Cruising vacation sooner," said Vivian Ewart, vice president of passenger services. "Travel partners will find My NCL' especially helpful in ensuring a seamless process from the moment a guest books to the minute they begin enjoying their vacation."

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    Almighty Cruiser canarymoon's Avatar
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    Booked guests can log onto Welcome to Norwegian Cruise Line - Where you're free to whatever., from reservation inception up until 24-hours prior to departure, and click on the online check-in icon to begin the process. Guests will be asked to enter their name, ship, sailing date and reservation number in order to create a username and password. Once a profile is created, all guest preferences including reservation details, important required pre-cruise information including the guest check-in form, shore excursion reservations, and printable cruise ticket are stored on their "My NCL" account. The guest check-in form on "My NCL" is intuitive based on the guest's nationality and itinerary and will automatically alert the guest of the appropriate documentation needed to sail.

    Travel partners can access the "My NCL" portal through NCL's travel partner web site, www.bookncl.com, to check the status of their client's pre-cruise activity and to assist in the process.

    Guests can also log into their "My NCL" account at any time to update their profile and cruise vacation preferences, as well as check on their Latitudes (past guest program) status.

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