Thread: Hurricane excursions booked independantly?

Just tell me why would you not refund some one money for booking a excursion that never did happen? That would be a big rip off.

Originally Posted by zydecocruiser

If booked though a broker, they often require a deposit and it can sometimes be an exercise to get the deposit back, but is usually possible.

Some excursions are definitely non-refundable but the money paid typically is just a deposit.
This was one policy
"
>Payment terms are as follows: we send you an invoice on confirmation of the
>booking and we ask that at least 25% is paid 1 month in advance (by
>international bank transfer or through our web site by credit card), the
>balance to be paid in cash to our guide on the day of the tour. The 25% is
a
>non-returnable deposit; that is, if the tour does not take place for
reasons
>beyond our control, such as the ship failing to dock because of bad
weather,"
>this fee would be retained by us to cover cancellation fees.

Above is worth re-reading!

Not everyone is like Conrad (Spiderman Tours) who mentioned he gives a FULL refund.