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Holland America's Cancellation Protection Plan
8/28/09 - Holland America's Cancellation Protection Plan
Holland America Line guests who purchase the line’s Cancellation Protection Plan (CPP) can cancel their cruise for any reason whatsoever to receive a refund of up to 90 percent of the cruise fare paid. Two variations of the plan allow cancellation of a cruise up to 24 hours prior to the cruise or cruisetour departure for Standard CPP and right up to departure for CPP Platinum.
“With Holland America Line’s Cancellation Protection Plans, guests can rest assured they don’t have to have specific reasons to be protected,” said Richard D. Meadows, CTC, executive vice president, marketing, sales and guest programs. “It provides added peace of mind in today’s environment to know that whatever might be affecting a guest’s travel plans, they can receive a refund if needed.”
For most sailings, Holland America Line’s standard cancellation policy allows guests to cancel in writing without penalty up to 76 days prior to the departure date.
Two Levels of CPP
Standard CPP reimburses 80% of eligible amounts paid for cancellations for any reason up to 24 hours prior to the cruise or cruisetour departure. Plus, the plan provides an additional $500 liability (for a total of $600) for lost, damaged or delayed baggage.
CPP Platinum features a 90% refund upon cancellation for any reason prior to departure. Other benefits for the expanded plan are increased baggage protection for lost or damaged luggage up to $1,600 total, delayed baggage coverage up to $1,100, trip interruption protection if a guest must return home unexpectedly and trip delay coverage.
Medical coverage under the plan provides for emergency medical expenses for illness or injury first occurring during the voyage, emergency medical evacuation and 24-hour emergency hotline assistance for legal, passport, cash transfer, medical and documentation assistance.
(source: Cruise Industry News | Cruise News)
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