Having discussed the kids' programs at quite a length with onboard supervisors during our meetings with them, we feel very comfortable recommending all of the major cruise lines to families with small children.
The bottom line is if they so much as had one complaint, you can imagine the financial impact such an incident would have and they simply cannot afford it. So all the major cruise lines go above and beyond to insure this never happens. The program providers are intensely screened and constantly trained on handling small children.
First, no one program provider is allowed to be alone with a child. Only children that are potty-trained and above are permitted to be in the program, so they must be able to go to the bathroom by themself.
These same program providers are also the ones hired to do the in-stateroom babysitting service.
And yes, there is always the possibility, but knowing what I know about the lengths they go through to insure proper care, I would have no problem with entrusted children to them. They take the line that if the kids aren't happy, the parents aren't happy and that will cost them bad press and alot of money. And as we all know, money is the guiding factor in just about everything.
Pete

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