Thread: Celebrity Cruises--special needs

Celebrity Cruises



Planning Ahead

While we don't require information about the extent of your disability, the more information you can share with us about your specific needs, the better we are able to assist you.

You must provide 72 hours advance notice if you are traveling with a group of 10 or more guests with disability.

We encourage you notify us of your needs at the time of booking, however to guarantee availability of specific equipment or services, please provide:

•60 days advance notice if you need sign language interpreting services during your cruise

•30 days advance notice if you need special equipment or services (see list below) to accommodate your disability during the cruise

If we do not receive enough advance notice, we will make reasonable efforts to provide requested equipment and/or services.

List of Equipment and Services Requiring Advance Notice

60 days prior to sailing
•Sign language interpreting services


30 days prior to sailing
•Raised toilet seat
•Commode chair
•Shower stool
•Transfer bench
•Service animal relief area
•Braille materials
•Large print materials
•Visual-tactile alert system
•Assistive listening device
•Medical refrigerator
•Sharps container
•Distilled water
•Extension cord
•Oxygen supply delivery
•Dialysis supply delivery

Does "assisted listening device" mean something I wear?

I need the speakers at all of my lectures, classes, and demonstrations to have microphones (especially if they are female) because hearing aids never work for me no matter what kind I use. My mom's hearing is worse than mine (she would be eligible for a dog if she wanted one), so the way I see it, the cruise line would have one thing for two people that way. For all other times like the muster drill and at restaurants, no worries: My sister has normal ears so I can ask her to fill in the gaps.

Hearing Disabilities
Celebrity accommodates guests who are deaf and hard of hearing by providing them with technological advancements wherever and whenever possible.

To customize your accommodations to meet your specific needs, please complete the Guest Special Needs Form.

For additional information, contact our Access Department at 1-866-592-7225 (voice), send an e-mail to special_needs@celebrity.com, or have your local Travel Agent or International Representative contact us.

Service Animals are welcome onboard. Learn more about rules, regulations and accommodations for them here.

Accommodations


A portable room kit in your stateroom is available upon request. It includes a visual-tactile alert system that provides alerts for door knocking, telephone ringing, alarm clock and smoke detector.

A TTY (teletypewriter) in your stateroom is available upon request. The TTY in your stateroom interfaces with the TTY at the Guest Relations Desk to meet all your in-stateroom needs.
Amplified telephones are available in the staterooms and public areas on Solstice class ships.

Assistive Listening Systems are located in the main theatre on Solstice class ships.

Sign language interpreting services will be provided upon request for deaf guests who use American Sign Language (ASL) as their primary means of communication. Sign language interpreting services are provided for main production shows, port and shopping presentations and other major activities on a shared basis for all deaf guests onboard. A request for sign language interpreting services should be made with the Access Department at time of booking but no later than 60 days prior to sailing. Requests are subject to availability of interpreters. Sign language interpreting services are provided on cruises that depart from and/or return to the U.S. and Canada.

Closed-captioned televisions are available in all staterooms across the fleet. Please note that only select programs are captioned. All safety videos are captioned.

LINK

Great news Char: The Division of Vocational Rehabilitation's Alachua County branch will pay for a hearing test and a pair of hearing aids. I don't know if I will have them by October 25, but they will definitely be in my ears during the Princess cruise next year.