Quote Originally Posted by LuLu View Post
No way Mrs. Coleman (79) could have been thinking clearly! No wonder!

She was being packed up and dropped off in a 3rd world country (Colombia of all places) with a DH who was to be admitted to a clinic/hospital because he was apparently too ill to stay on the ship.

NCL offered Mrs. Coleman the chance for her to contact her son BEFORE the leaving the ship. That so does not mean NCL should not have contacted the son considering the circumstances. The son needed to know which clinic/hospital and where his mother would be staying. Also, the name and number of the Port Agent.


I do understand HIPPA laws (did some research for a blog I write -- even though, at this time of night, I could be using the wrong letters), but if the son is listed as the emergency contact, that could be tacit permission to at least contact him unless the parents absolutely insisted otherwise. Maybe the couple felt they didn't have time before leaving the ship or something else. I do think that someone high up with the ship recommend, suggest, implore the wife to let the staff help them. Once they got to the hospital, they may have felt like fish out of water, especially considering the language barrier. And the medical staff would hopefully have the name of the hospital, a contact name, a phone number to give to the son.