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It's a site that wants you to book online so they don't have to deal with you in person - obviously, not something I would recommend. It's always better to use an agent that you can talk to and will work for you to insure you get the best rates. Prices change all the time and a good agent will get you specials that will lower your rate if possible. These online sites won't do that. And as for their claim of offering the lowest prices; everyone gets the same prices, so there's no advantage to using them over anyone else.
If you noticed, no where on their front page do you see a phone number! That ought to tell you something. If you do call them, you'll get an 'order taker' who has never been on a cruise or been to any of the ports of call you'll be going to.
Overall, it's always better to book with a reputable agent that you can trust to work for you. Obviously, I'm prejudice on the matter, but there is absolutely no advantage to booking with an online site or directly with the cruise line. You'll get much better service with an agent and you could save a great deal of money working with an agent because these online sites won't advise you if the rates go down.
Pete
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