Costa Serena - AMERICANS BEWARE!!! - Page 2 - Cruise Line Fans: Cruise Forum, Reviews and Chat From Real Cruisers

Magellano · 03-04-2009, 08:42 AM

hi everyone,
I'm an Italian cruiseship Front Desk Operator. I'm sorry for your bad experience. Some aspects you mentioned are true. Something is going to change from 2010 about services ad extra payments.

Char · 03-04-2009, 08:49 AM

Hey Magellano!

welcome to our friendly cruise community!

Thanks for joining CLF and jumping right in.

We look forward to hearing more about the positive changes coming in 2010.

timwilloughby · 03-04-2009, 12:16 PM

Magellano,

We are so glad you found our Cruise Community. We are anxiously trying to gather more and more information, advice, and experiences from actual cruise line workers, such as yourself.

Please feel free to share some of your experiences and advice with our members. Also, be on the lookout for Forums dedicated solely to Cruise Employees, coming in the next few days and weeks.

Thanks again for registering and posting. Welcome Aboard.
tim

Magellano · 03-04-2009, 02:48 PM

Thank you for welcoming me. I'm now offshore and I'll come back onboard at the end of March. I'm avalible for all questions, I'll post in the new space when it will be ready.
Again, many thanks.

Robby · 05-14-2009, 07:44 AM

Quote:

Children are not allowed to run amok the ship either. They have programs to keep the kids and teens occupied, so what I'm learning from you is a total shock. I'm a travel agent, and when I attend Costa's webinars, and learn about their service in the Western, Eastern Med. Dubai, Asia and Western Europe and the Baltics, I get a vastly different picture from the one you painted. We are told about the kids programs, great food, pleasant atmosphere onboard, and all the good stuff we are accustomed to here.

Really? It is to my knowledge that children have a choice to go and use the programs if they wish. I have been going on cruises with Costa ever since I was a small boy, and my parents never sent me to their "Squak" Club.