Thread: Lynn C. Torrent Named Senior VP of Sales & Guest Services at Carnival

Lynn C. Torrent Named Senior VP of Sales & Guest Services at Carnival

Cruise industry veteran Lynn C. Torrent has been named senior vice president of sales and guest services at Miami-based Carnival Cruise Lines effective March 3. In this capacity, Torrent will have overall responsibility for Carnival’s various sales activities, as well as Carnival’s call centers in Florida and Colorado Springs, Colorado and embarkation teams in the line’s 20 different homeports. She will also be responsible for Carnival’s CARE Team, which provides assistance and support to guests and their families should medical incidents or other emergency situations arise during their vacation. “Travel agents are the key component of our distribution system and we’re very happy to have someone of Lynn’s caliber leading this effort. She is a highly talented and respected executive with wide-ranging knowledge and experience. I have tremendous confidence in her ability to lead the industry’s top sales team,” said Gerry Cahill, Carnival’s president and CEO.
A 13-year cruise industry veteran, Torrent most recently served as president and CEO – North America of Costa Cruises, a sister company to Carnival Cruise Lines, where she was responsible for the company’s operations in North and Central America. Prior to that, she served for three years as vice president of marketing for Carnival’s parent company, Carnival Corporation & plc. She began her career in the cruise industry in 1995 as executive vice president of sales, marketing and passenger services for Renaissance Cruises. Early in her professional career, Torrent was a senior auditor with Arthur Anderson in New York and later served as chief financial officer with Safecard Services, where she worked for Gerry Cahill who was then Safecard’s chief operating officer. “I have thoroughly enjoyed the last six years with Carnival Corporation & plc, particularly the last three years at Costa, and I am happy to be staying within our Carnival family, says Torrent. “I’m very excited about this opportunity and look forward to working with what is, unquestionably, the best sales force in the travel industry."
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Are there changes on the horizon ?

Originally Posted by funshipfreddy

Are there changes on the horizon ?

I'd be surprised if there wasn't changes on the horizon.

If they will be good or bad is the question.

Should be interesting.