Thread: Important Updates Brilliance of the Seas - Delayed

More trouble for the Brilliance of the Seas:



Brilliance of the Seas - Delayed
October 24, 2009

While returning to Barcelona, Spain from Corfu, Greece, Brilliance of the Seas will not arrive in Barcelona at its originally scheduled time of 5:00 a.m. on Sunday, October 25.

Due to this delayed arrival, the boarding process for guests on the October 25 sailing will not take place until the following day, Monday, October 26.
If you are a guest on the October 25 sailing of Brilliance of the Seas, and live in the Barcelona area, we ask that you come to the port Monday morning to board the ship. Guests who are not able to reschedule their arrival will be provided with accommodations at a local hotel overnight and will be transferred to the ship for boarding on Monday.

Royal Caribbean International will continue to closely monitor the weather and will provide guests and their families with updates on the estimated arrival time of Brilliance of the Sea into Barcelona.

We sincerely regret any inconvenience that this incident may have caused our guests and certainly appreciate their understanding of these unexpected developments due to weather.

Brilliance of the Seas' 12-night Mediterranean Greek Isles cruise includes port calls include Nice (Villefranche), Italy; Florence/Pisa (Livorno), Italy; Rome (Civitavecchia), Italy; Mykonos, Greece; Ephesus (Kusadasi), Turkey; Santorini, Greece; Athens (Piraeus), Greece; and Naples/Capri, Italy.

The Brilliance of the Seas will arrive into Barcelona Sunday at 7pm but will not embark on the new cruise before Monday.

This has been another troubled cruise for the Brilliance of the seas.
The cruise before this the ship was hit by a wave and 20 cabins was flooded.

During the cruise ending today the ship missed a port, the shore time was shortened at 2 of the stops and the ship had to return to Venice for a medevac.

The cruise departing October 26 will miss Nice and Florence!!!!!

This is the new itinerary and information:

Royal Caribbean Cruise Line notified us of an itinerary change your upcoming cruise aboard the Brilliance of the Seas. The ship is departing Barcelona on Monday, October 26, 2009 instead of Sunday, October 25, 2009 because the ship encountered bad weather and will be pulling into port slow in Barcelona tomorrow. The ship will be thoroughly checked tomorrow.

NEW ITINERARY:

1 Barcelona, Spain -- 7:00 PM
2 At Sea -- --
3 Civitavecchia (Rome), Italy 7:00 AM 7:00 PM
4 At Sea -- --
5 Mykonos, Greece 2:00 PM 10:00 PM
6 Kusadasi (Ephesus), Turkey 7:00 AM 7:00 PM
7 Santorini, Greece 7:00 AM 6:00 PM
8 Piraeus (Athens), Greece 7:00 AM 6:00 PM
9 At Sea -- --
10 Naples, Italy 7:00 AM 7:00 PM
11 At Sea -- --
12 Barcelona, Spain 6:00 AM ?


Passengers are to still go to the pier on October 25, 2009. Royal Caribbean Cruise Line will meet the passengers at the pier and transport them to a complimentary hotel and back to the pier on October 26, 2009. Passengers with a pre-hotel stay will have their stay extended one day and will be notified of the delay when they check into the hotel. Airsea passengers will check in at the hotel. Cruise only passengers will check in at the pier before being transferred to the hotel. Passengers should maintain their current flights. Passengers will be responsible for their luggage until they board the ship on October 26, 2009.

Passengers will receive the following per cabin:

Inside/Outside $200.00 onboard spending credit
Balcony $300.00 onboard spending credit
Suites $400.00 onboard spending credit

All passengers will receive a port tax refund. All passengers will receive a letter from Royal Caribbean Cruise Line Corporate Communications explaining everything when they board.

From the RCCL website:

Brilliance of the Seas - Delayed
October 24, 2009


While returning to Barcelona, Spain from Corfu, Greece, Brilliance of the Seas encountered two weather systems with strong winds and high seas, which significantly slowed its sailing speed. Due to the inclement weather, Brilliance of the Seas will not arrive in Barcelona at its originally scheduled time of 5:00 a.m. on Sunday, October 25. Due to this delayed arrival, the boarding process for guests on the October 25 sailing will not take place until the following day, Monday, October 26. If you are a guest on the October 25 sailing of Brilliance of the Seas, and live in the Barcelona area, we ask that you come to the port Monday morning to board the ship. Guests who are not able to reschedule their arrival will be provided with accommodations at a local hotel overnight and will be transferred to the ship for boarding on Monday.

Royal Caribbean International will continue to closely monitor the weather and will provide guests and their families with updates on the estimated arrival time of Brilliance of the Sea into Barcelona.

We sincerely regret any inconvenience that this incident may have caused our guests and certainly appreciate their understanding of these unexpected developments due to weather.

Brilliance of the Seas' 12-night Mediterranean Greek Isles cruise includes port calls include Nice (Villefranche), Italy; Florence/Pisa (Livorno), Italy; Rome (Civitavecchia), Italy; Mykonos, Greece; Ephesus (Kusadasi), Turkey; Santorini, Greece; Athens (Piraeus), Greece; and Naples/Capri, Italy.

Sorry,, Lars -
I didn't realize that you had already handled this before posting the announcement myself separately, So, I have just merged the two threads.

Originally Posted by canarymoon

Sorry,, Lars -
I didn't realize that you had already handled this before posting the announcement myself separately, So, I have just merged the two threads.

Thats alrightno worries!

*************

I do really feel sorry for those on the ship right now and the guests due to arrive.
Its never fun when such things happen but we cant do much about the weather situation.

No, we can't.
On a moe positive note, though -
Thankfully, the Caribbean, Weestern Atlantic, and Eastern Pacific were all completely clear of suspect areas when I checked this morning

Originally Posted by canarymoon

No, we can't.
On a moe positive note, though -
Thankfully, the Caribbean, Western Atlantic, and Eastern Pacific were all completely clear of suspect areas when I checked this morning

And the hurricane season is almost over! We dodged the bullet this year.

It is not reasonable to me that the ship should arrive back in Barcelona 14 hours late because of weather. Keep in mind that the ship already skipped one stop (unnamed) and shortened two other stops. How much time did it take for ship to return to Venice for medivac? Will we ever know the true reason for the delayed return to Barcelona? We are boarding the ship today. Maybe a crew member wil let us know.

Hey bawe! Welcome to our friendly cruise community!

Weather delays like the one experienced by the Brilliance OTS are always an inconvenience to the passengers, but safety at sea if the number one concern of the cruise line.

I hope you get a satisfactory answer to your questions when you get onboard today. Please do keep us updated on what you find out.

I hope your sailing is smooth without the troubled waters that occured on the last voyage of Brilliance.