Usually when I cruise I obtain insurance thru the cruise line. I've decided this is not the most cost effective option. Is it better to obtain cruise insurance thru a travel agent or would it be better to use one of the online services? Finally, if anyone has an experience with a claim, is it difficult to get your money back from these travel insurance carriers?

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SOUTH CAROLINA!
1/16/13 Emerald Princess (20 Days) 
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