Does anyone know about ecruisestore.com ? One of our members has booked a RC cruise through them, but when I go to their website, it doesn't look like they represent RC?
They have a link that redirects you to the RCCL website. The booking will be with ecruisestore.com.
Something new to me.
Reggie
That link is to what is known as a co-branded site. Quite a few suppliers have that capability now. The links from your site take the user to the supplier site for booking. The linking site gets the credit for the sale.
Personally, I don't recommend anyone to book online. Go ahead and research if you want, but at least talk to a competent Travel Agent before you book. The online engines don't always take into account all of the special fares that are available on many sailings. Some are, but some aren't. Examples of the special fares that MAY be available include:
Senior fares
Military fares
Fares restricted to residents of particular states
Firefighter and Police fares
Union member fares
One-day specials
Blocked Group rates
others
A good agent will look at all possible fare codes that you qualify for, and will ask questions to see which ones you do qualify for, to ensure you get the best value for your money. An online booking engine won't or can't do that for you.
When is he sailing? Is it outside of the cancellation penalty? Does this member qualify for any of the other mentioned fares? Are the rates today lower than the rate that he purchased? RCCL normally honors fare reductions in most a cases.
I know I got ripped off, but couldn't chg my reservation as it has been paid in full since Oct, except for my upgrade to balcony, that is where I was ripped off, chgd me the same as a JS for a balcony. No way to chg it just live and learn, never again will I use this TA and will find a actually person in town to speak with from now on.
I know I got ripped off, but couldn't chg my reservation as it has been paid in full since Oct, except for my upgrade to balcony, that is where I was ripped off, chgd me the same as a JS for a balcony. No way to chg it just live and learn, never again will I use this TA and will find a actually person in town to speak with from now on.
Morning!
Vickie has offered to help you on this(she is a ta.). Email her with all the info. OK?
I got a pm from her last night and it's still possible that you can get some relief on this.
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