Future Cruise Credit Voucher - Cruise Line Fans: Cruise Forum, Reviews and Chat From Real Cruisers

bquinn726 · 04-09-2007, 03:42 PM

I recieved a voucher from Costa Cruise Lines for a cruise I could not go on, but the letter states that I should sign the voucher and return it to them. The back of the voucher has a block for the date of the future cruise and certification by the travel agent. My question then is should I send this voucher back to Costa and then notify them when I am able to take a Cruise or do I hold onto the voucher until I can go on a crusie and then send it to them?

sue miller · 04-09-2007, 03:50 PM

I would sign and return, if you don't know a date, pick one and you can change it later, but I would get a copy of the signed voucher and save it before I sent the original back with a signed receipt!!

reggierail · 04-10-2007, 02:38 PM

I'm a little confused. You state it is a cruise you can't go on, but also state it has a place to put your date for a future cruise.
I would check the fine print on the certificate and possibly have a TA look at what you received. Some certificates are transferrable and some are not.
I'd like a little more info before I would suggest your course of action.

Reggie

Krazy Kruizers · 04-10-2007, 05:50 PM

Welcome bquinn726. Don't forget to go to the "Introduction" section and introduce yourself.

djgifford · 04-12-2007, 02:22 PM

When you pick a date with your TA or through Costa directly, put the information on the certificate...sign it and return...make sure to do it with a signature. And keep a photo copy of both sides.