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Old 03-18-2007, 10:11 AM CAnderson is offline     #36 (permalink)
Quote:
Originally Posted by Sea Otter View Post
This will not fix the problem. Any TA can do this. The solution is to remove the Past Passenger fields so this doesn't happen again.
If CC lets its participating agents know that they'll get bounced from the program if they're found using the information this way, it might well fix the problem.

The problem with coming up with an accurate quote is the number of variables involved in the pricing of some cruises. Age, state of residence, and past cruise history can each have some bearing on the pricing of a specific cabin category for an individual cruiser. The past history does make it a bit sticky. Perhaps what CC should do is include a field that requires the requestor to include any existing status with the line in question rather than specifying the number. That'd be a bit more work for their webmaster, as they'd have to create appropriately named selections for each of the line -- seems none of them use the same descriptions -- platinum, diamond, elite ...

My Signature -Chris

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