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Talk to RCL again. Relate that your TA has been nasty and ask if you can transfer the booking either to a different agent or to RCL direct.
You should be able to get your electronic documents with your confirmation number directly from the RCL site, and those generally have luggage tags you can print and cut out. I would advise using clear packing tape on the entire sheet before cutting them out. That will help to keep the tags from ripping.
As a last resort, when you get to the pier, they will have luggage tags for you there. You would not be the first person to arrive with luggage tags that had gotten lost.
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